Hi, I’m Chris Snoke, and my journey to becoming a technical writer started with a simple question: When was the last time you read a user manual? If your answer is “it’s been a while,” you’re not alone—and that’s precisely the problem. Whether it’s a white paper, a manual, or a business document, critical information often goes unread because it’s poorly communicated.
Over the years, I’ve seen firsthand the consequences of ineffective documentation. From my early days as an end user grappling with assembly instructions and 400+ page technical manuals, to working as an electrician while putting myself through college, I constantly encountered poorly written instructions that left users confused and frustrated. It became clear to me that the people designing products or writing business documents often aren’t trained in teaching or communication. They’re experts in their field, but that expertise doesn’t always translate into clear, actionable information.
That’s where I come in.
I specialize in creating technical content that not only informs but engages. Whether it’s distilling complex AI concepts into digestible articles, writing detailed product manuals, or optimizing content for a B2B audience, I focus on clarity, usability, and strategic communication. I believe that good documentation is more than just words on a page—it’s a tool that can save lives, prevent mistakes, and drive business success.
From reducing cybercrime risks by simplifying security protocols, to making product features clear enough to eliminate unnecessary support calls and product liability, I’m here to ensure your documentation gets read and understood. I use proven instructional design techniques, rhetorical strategies, and a bit of storytelling to keep your audience engaged, page by page.
Let’s make your content not only accessible but valuable.
Chris Snoke 