As a versatile technical writer with over a decade of experience in eCommerce and technology, I am adept at producing white papers that resonate with a diverse range of stakeholders. My work spans from crafting proprietary AI/ML business intelligence papers for Microsoft to updating technical orders for the U.S. Air Force. With a focus on distilling complex topics for both technical and non-technical audiences, I bring a unique blend of clarity and depth to every project, ensuring that content aligns with business goals and user needs.

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TECHNICAL WRITING

As an experienced technical writer, I excel at crafting clear, compliant documentation that bridges the gap between complex technical details and executive decision-making. I have a proven track record of developing ISO-compliant materials, adhering to DoD and FDA regulations, and delivering white papers that engage all levels of stakeholders. From SOPs and user manuals to AI/ML documentation for business intelligence platforms, my writing ensures clarity, accuracy, and regulatory alignment. I’m adept at translating intricate concepts into actionable insights that support both operational efficiency and strategic vision.

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CONTENT STRATEGIST

As a versatile content strategist, I bring a strong focus on SEO, B2B writing, and lead generation to every project. I have successfully developed content strategies that speak to all levels of stakeholders and users, helping businesses drive growth through organic traffic and qualified leads. My role as Digital Marketing Manager at EmeraldPro Painting highlights my ability to manage local SEO, create compelling content, and lead data-driven campaigns. I thrive in delivering impactful, user-focused solutions that resonate across all business levels.

Kendall Charcoal paint color tile with a dark gray background and white circular label displaying the Benjamin Moore logo and color name.
Relevant content
Interactive “Secondary Bedroom / Office” setup form for a painting estimator app with selectable options for room size, ceiling height, surfaces, and condition states.
UI/UX
Brand authority

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DATA DRIVEN CONTENT

Data-Driven Content

I create compelling, user-focused digital experiences that not only engage but drive results. At companies like Microsoft and Younique Products, I’ve delivered clear, SEO-optimized content that meets ADA/WCAG accessibility standards. My unique edge lies in my data-driven approach—analyzing user behavior and refining strategies based on real-time insights. This ensures each piece of content speaks to all levels of stakeholders while maximizing engagement. It’s not just about managing content calendars; it’s about continually improving content for measurable business outcomes.

Mobile page drop rates
Checkout page funnels
Explore market strategies

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WRITING SAMPLES

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WHITE PAPERS

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BLOG POSTS

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ONLINE CITATIONS

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